What is USHG Digital Wallet?
What is the USHG Digital Wallet? The USHG Digital Wallet provides workers with fast, easy access to their earnings through a digital banking experience that offers users a variety of options to get faster access to wages without waiting.
USHG Digital Wallet Cards. USHG Digital Wallet includes a Mastercard debit card (the “USHG Digital Wallet Card”), issued by Evolve Bank & Trust, Member FDIC (“Evolve”), pursuant to a license issued by Mastercard. The USHG Digital Wallet Card may be used everywhere Mastercard is accepted and is linked to a bank account at Evolve (“USHG Digital Wallet Account” and, together with the USHG Digital Wallet Card, the “USHG Digital Wallet”). The USHG Digital Wallet is “powered by” Branch, which means it operates using Branch’s technology platform. Branch is a technology company that provides workers with fast, easy access to their earnings. Banking services that support Branch’s services are provided by Evolve. Unless otherwise specified, all other products and services offered through the USHG Digital Wallet are not insured by the FDIC, are not deposits, and may lose value.
USHG Digital Wallet Onboarding. To open a USHG Digital Wallet Account, you will need to download the USHG Digital Wallet App and complete the account opening process, which includes agreeing to Branch’s terms and conditions, the Evolve Cardholder and Deposit Agreements, and acknowledging the privacy policies of Branch and Evolve and the Branch e-Sign disclosures. If you’re using Branch’s Earned Wage Access service (on-demand pay) or have an Essential account, there will be separate disclosures. All applicants must meet Evolve’s eligibility criteria. To satisfy federal banking law requirements, we will collect certain information about you (such as identification, contact details, etc.) on behalf of Evolve. You agree that any information you provide will be accurate, correct, and up to date. This information will be shared with Evolve and Branch’s onboarding vendors as needed. Availability and use of funds deposited to your USHG Digital Wallet Account may be delayed or denied, with or without notice, in the event of technology malfunctions or pursuant to compliance with legal or regulatory responsibilities.
ATM Fees: You are entitled to up to 8 free withdrawals within the Allpoint ATM network in a calendar month. Additional ATM withdrawals at Allpoint ATMs will cost $2.00 each. In addition, all ATM withdrawals at ATMs which are not within the Allpoint ATM network will be subject to a $2.00 fee plus any additional fees set by the ATM owner. Use this link to find an Allpoint ATM near you.
Transfer Fees:
- Standard Transfers. Standard ACH transfers to or from the USHG Digital Wallet account are free of charge. These transfers typically take 3-5 days to settle.
- Instant Transfers*. For consumer accounts (for W-2 workers), the fee for instant transfers from your USHG Digital Wallet Account is $2.99-$4.99 (based on amount).
The USHG Digital Wallet may not be used to facilitate fraudulent or illegal transactions. Branch or Evolve may suspend or terminate any account that either determines is being used in a manner which violates: (a) any federal or state law or regulation, (b) the policies of Branch or Evolve, or (c) the rules of Mastercard or any payment network. An account may also be suspended or terminated if Branch concludes that it is being used in a manner which jeopardizes Branch’s relationship with Evolve, Mastercard, or any payment network. Branch or Evolve may (but shall have no obligation to) monitor your account activity and may suspend or deny access to account services if either determines, in its sole discretion, that there is illegal, or suspicious activity occurring. Neither Evolve nor Branch shall have any liability to the account holder for any adverse financial or other consequences that may result from any action taken pursuant to this Section unless caused by gross negligence or willful misconduct.
* While most Instant Transfers are settled within 24 hours, occasionally system or network issues may delay payment. Branch will notify you of any delays it becomes aware of.