In 2025 alone, we’ve had the privilege of sharing some amazing customer stories. Getting to speak to people firsthand about how Branch has benefitted their business—and their workforce—is one of our favorite parts of the job, and makes us incredibly proud.
From sports bars and salons to staffing and logistics companies, we love hearing about how fast, flexible payout solutions have not only saved people time and money, but also helped improve the financial wellness of hourly workers.
So to close out 2025, we’re re-sharing three top customer stories that discuss Branch’s impact on both their businesses and their workers. Have a look, and then check out our full library of case studies!
1. Tippy
“Partnering with Branch really accelerated our growth. It saved us a significant amount of money and allowed us to provide an even better product to our people.” - David Tashjian, President & CEO, Tippy
Tippy is a digital tipping platform built by salon owners to modernize tipping for service professionals—think QR codes, SMS, and digital tip screens to replace inefficient cash workflows. Since its 2019 launch, it’s grown rapidly across salons and spas nationwide.
Originally, Tippy paid out tips via ACH, which delayed stylists’ earnings (e.g., Friday tips didn’t arrive until Monday). Tippy embedded Branch’s card and digital wallet directly into their platform, enabling fast tip payouts 24/7. Tips now flow directly into stylists’ Branch accounts, where they can either save their earnings, spend with a physical Branch Card, or transfer funds to another account.
After Branch:
- Payment speed: Stylists’ wait time to access tips dropped by 96%+
- Business growth: Tippy is nearing 3,000 locations, and has processed over $1B in tips — growth they attribute in part to partnering with Branch.
- Cost savings: By avoiding traditional ACH and high-fee paycards, Tippy significantly reduced its payout costs
- Adoption & retention: The smooth integration and worker-friendly features have driven strong adoption and have made Tippy more compelling to both salons and their teams.
Tippy’s story highlights just how much a payments partner can support scalability and rapid growth.
2. CM Personnel
“Branch took care of everything: they said: ‘we’ll learn who you are and what you need.’ For me, that was appealing. Exactly what they said is exactly what happened, when it happened. It just ran like a well-oiled machine.” - Molly English, Director of Operations
CM Personnel offers professional recruiting and search for job seekers and employers in a wide variety of industries, from manufacturing and contract engineering to on-site facility management.
Before Branch:
About 70% of their workforce depended on paycards, but their previous system required a pre-funded account for off-cycle payments—making it difficult to issue corrections, last-day pay, or one-off payments. Employees also faced steep fees, which the company didn’t want.
After Branch:
- Inclusive Financial Services: Workers for CM Personnel now have access to a bank account* and digital wallet with free options where they can save, spend, or send funds however they please.
- Eliminated Administrative Hassle: No more dealing with the stress of sending last-minute payroll corrections or scrambling to issue same-day pay. Branch has made it seamless for CM Personnel to push payouts to employees whenever they need, 24/7, seven days a week.
- Faster Onboarding: Recruiters can receive Branch Cards to hand out on-site to new hires, allowing workers that don’t have an existing bank account or direct deposit option a Day 1 solution to start getting paid. They can also self-onboard using the Branch App, speeding up the entire process.
Offering these fee-free, inclusive financial services has empowered CM Personnel’s workers and streamlined the payroll process at the same time.
*Branch is not a bank. Banking services provided by Evolve Bank & Trust, Member FDIC. FDIC insurance only applies for eligible accounts should the bank holding your funds fail. The Branch Mastercard Debit Card is issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.
3. Pizza Ranch
“Branch is one of those things that we know is going to continue to drive retention for our restaurants, and it’s going to continue to drive excitement for our employees.” - Schuyler Noteboom, Operations & Profitability Project Manager
Pizza Ranch is a family-friendly restaurant franchise with over 200 units across the Midwest, and they’re always looking for ways to enhance the employee experience. One strategy? To switch to an earned wage access provider that offered free, flexible options for employees to access their pay.
Before Branch:
Prior to using Branch, Pizza Ranch already had an earned wage access solution in place, but their previous provider didn’t have the flexibility or free options their team members needed, charging fees for advances which the company didn’t approve of. It also wasn’t reliable when it came to getting employees their advances in a timely manner.
After Branch:
- Free, reliable earned wage access: Pizza Ranch can now offer their employees an earned wage access solution without fees for taking advances, meaning their employees no longer have to pay to access their hard-earned cash.
- Fast, cashless tips. Several Pizza Ranch locations also rolled out same-day digital tip payments so employees can access their tips immediately after a shift instead of having to wait two weeks to put them on a paycheck.
- Reduced costs. Switching to Branch has allowed Pizza Ranch franchise owners to save money and save money for their team, too.
- Improved guest experience. Eliminating the hassles of cash tip payouts and dealing with EWA delays has given managers more time back in their day to focus on delivering a positive guest experience.
By switching to Branch, Pizza Ranch has been able to save time and money while benefitting the lives of their employees—a true win-win for everyone involved.
Looking Ahead: How Will Branch Shape Your Success?
Whether it’s fueling a platform’s growth or empowering a workforce with more inclusive financial services, our fast, flexible payment solutions work for a variety of use cases and industries. Want to learn how Branch can help your company thrive in the year ahead?
Book a quick demo
Continue reading
Unlock a Happier, More Productive Workforce
