Pizza Hut

RMC Turns to Branch To Eliminate Cash Handling Headaches & Boost Employee Satisfaction

Background‍

Restaurant Management Co. of Wichita Inc (RMC) is one of the largest Pizza Hut franchisees in the nation. Over the past few years, they’ve seen fewer customers paying in cash, which has created problems for tipping their employees.

“As people increasingly used digital forms of payment in our stores, paying out drivers with cash at the end of the night made managing cash on hand much more difficult,” said Hal Wes McCoy, Family Business Owner at RMC.

Not only were cash payouts time-intensive—requiring constant cash flow monitoring or trips to the bank—but it became a liability as well. RMC needed a safe, digital solution to offer faster pay and cashless tips to their employees.

Finding a fast, digital solution—without the hassle

RMC had been testing out a paycard company for digital tips—but unfortunately, it turned out to be a bigger hassle than they anticipated. The system required manual entry of tip and mileage amounts into a separate system from their POS, which left plenty of room for data entry errors. To handle this, their accounting team needed to perform validations between the POS and paycard files. 

When they discovered Branch, they found a platform that could integrate directly with their POS data feed, meaning there was no longer the need for validation between two separate systems. They quickly learned Branch could help them deliver cashless, digital tips to their employees without the administrative hassle—in addition to other financial tools that their employees would soon come to applaud.

Enter: Cashless tips and EWA through Branch

Using Branch, Pizza Hut employees can now get fast, digital tips and mileage reimbursements sent to their accounts as soon as they’re done working—and there’s no administrative hassle to make it happen. (Or waiting around to make change, taking trips to the bank, or constantly monitoring cash flow.)

RMC also enjoys the fact that they can use Branch to deliver earned wage access to their employees, granting them a portion of their regular wages on-demand if needed before payday. Rather than waiting for payroll to process, employees can now easily access wages they’ve already earned to meet timely expenses. Plus, Branch comes with financial tools like an at-a-glance view of upcoming bills and spending habits. These free financial services offer RMC employees greater flexibility and visibility into managing their funds, which McCoy cites as a meaningful offering.

“Many employees have found that they love Branch because it offers them a better way to manage their money," McCoy says. "Using Branch has alleviated our concerns with cash and the limitations of paycards…and [offered] a slew of engaging financial tools for our employees that can meet their everyday needs.”

McCoy was also impressed with the speed at which Branch was up and running. 

“Their responsiveness and attention to detail ensured that rollout to all of our stores went as quickly and smoothly as possible,” he says.

Gone are the days where managers would get bogged down with administrative hassle and employees would have to wait to see their earnings. Now, employees enjoy faster cashless tips and mileage reimbursements, on-demand pay via earned wage access, and financial wellness tools that help improve their lives—all with one streamlined solution.